Honest Reviews

I received everything I had hoped for and on schedule. It was a fantastic adventure. I really appreciate how they provided several samples, which made me want to place an immediate reorder. I appreciate how the customer chat appears; rather than having a general message, it is extremely specific to the day.

We typically use Seventh Generation or Cloud diapers, and always without issue. However, twice in recent months, our Target has been out of those brands and we have purchased a package of Honest diapers. Both times my son has developed an irritating rash in the waistband area on his back and sides. The rash appears a couple days after we begin using Honest diapers and disappears when we stop using them. The only time I have had to use diaper cream on my son in his two years of life has been when we are using Honest diapers.

I purchased Honest diapers, believing the marketing that they are free of harsh chemicals and skin irritants, and better for baby. Apparently not. I am highly disappointed that twice now I have wasted money on these diapers. I know I am not the only one who has experienced this with Honest as a quick Google search revealed other parents complaining about this as early as 2013 (and probably earlier). Why has nothing been done to remedy the situation? Does Honest really care so little about babies that in eight years the company has failed to make an effort to do better?

Honest seems to me to be just another Johnson & Johnson, concerned only with profit and intentionally ignoring the harm its products are causing. I find this especially disdainful when it involves babies and children too young to speak up for themselves.

Nothing is free,,, everything has a cost,,,, Leftist garbage think,,,, Amazon trash,,,, stupid tech garbage think,,, it's all going in the trash. It takes massive amounts of fuel, natural resources to make and ship,,,,,,,, you can pay for a label that makes yourself feel better about consuming a product but go ahead sheeple kid your self Hollywoods got your back

We have used Honest Diapers and wipes for the past two and a half years and have loved them!
Before that, as a Nanny I used both the diapers and wipes dating back to 2015.
In the past year I have begun to notice the decline in the product of the diapers and the wipes. We have bought several variation of diapers in size three and four this year and the diapers have riped upon opening. The biggest difference I have noticed is the wipes! When we are out and about we use them for a quick clean for our little guy. They have begun to break out his skin!

I fear this company is expanding too fast and no longer care to put the effort they once did in their product.

Poor customer service. Extremely disappointed with Honest's lack of accountability and responsibility to provide confidence around deliveries. An order was never delivered and now it has cost me $122.31 in products that were never received because Honest refuses to provide any assurance or solution.

My options for a package that was never delivered via FedEx were:
(1) Check with my neighbors to see if they received the package
(2) File a report with local enforcement and dispute the charge with my bank
(3) Change my settings using FedEx Delivery Manager to require signatures

Because FedEx marked the package as "Delivered", Honest would not issue a replacement or refund. Other retailers would have fixed this and earned my trust. Honest's policy around refunds and replacements for lost or missing packages are BS and I refuse to spend money on a service that doesn't value me as a customer.

I placed an order for Hand Sanitizer spray 2 - 12 packs & 2 packs of 450 Alcohol Wipes with a grand total of the full order $151.36. The order was placed on August 13,2020. When I didn't;'t receive anything I went to my account to check on the order # & tracking # & it showed that FedEx delivered the order on August 21,2010@1:28PM. I was home all day & nothing was delivered so I went to my neighbors to make sure the delivery didn't go to the wrong house which was the case. I then sent an email to customer service. I got an email back telling me that they would "OPEN AN INVESTIGATION" with FedEx BUT they were not responsible for "PORCH PIRACY". Well of course FedEX said it was delivered (not surprising) so basically I am out my supplies I ordered & was told in 48 hours they would credit my card. So in other words, you don't get your order so I'd have to order them again even though they are supposedly going o credit my card. The customer service is really bad & so much for customer satisfaction. I WILL NEVER ORDER FROM THEM AGAIN & WILL TELL EVERYONE I KNOW NOT TO ORDER FROM THM BECAUSE THEIR CUSTOMER SERVICE IS LESS THAN FAVORABLE.

I ordered some items at honest.com. They had been damaged in shipping and the items never made it to my house. A month after I ordered the items I had to let them know my package was damaged and the tracking number showed that it was never delivered. They did issue a refund but not for the whole $35 I paid. They only refunded $28. I guess I have to pay for THEIR package being damaged. Normally I would say this company is ok, but this is not very good customer service.

Great product! A bit slow to ship, but that may be due to COVID cutbacks.

I ordered the diaper subscription, it came with no wipes. I was given the run around for serval days and sent a return label (which makes zero sense). Only after I said "If you guys aren't accredited by the better business Bureau anymore you should take their seal off of your website." I also asked why they aren't accredited anymore and they obviously didn't answer that question. This company sucks. Probably had a terrible rating you can't even see their reviews on bbb anymore. So sad. I will be reaching out to the bbb to let them know how fraud this company is. So sad.